How can we help?
Guides and answers for everything you can do with your RadioSiteMaker station.
Getting Started
Frequently Asked Questions
Quick answers to the most common questions about RadioSiteMaker — setup, streams, custom domains, features, plans and more.
Getting Started with RadioSiteMaker
A quick tour of how RadioSiteMaker works — from signing up and the setup wizard to managing your station from the dashboard and going live.
Connecting Your Audio Stream
How to add your live audio stream to RadioSiteMaker so the player works and shows now-playing track info — with support for Icecast, Shoutcast, AzuraCast, caster.fm and more.
Going Live: A Pre-Launch Checklist
Everything to check before you share your radio station website with the world — from your stream and branding to SEO, social links and your custom domain.
Your Website & Design
Choosing a Design Style
Pick a ready-made design style for your radio station website, then make it your own with colors and fonts.
Branding: Colors, Fonts & Logo
Match your radio station website to your brand with custom colors, font pairings and your own logo.
The Hero Section
Customize the big banner at the top of your radio station homepage with headlines, background images and a rotating carousel.
Editing Your About Page
Tell your station's story with a custom About page — formatted text and an image, all editable from your dashboard.
Customizing Section Labels & Navigation
Rename the sections on your radio website and control which appear in your menu, so the navigation matches your station's voice.
Setting Your Site Language
Choose the language your radio station website is presented in, from a wide range of supported languages.
Content
Managing Shows
Create and organize your radio shows — descriptions, genres, artwork and the DJs who host them.
Managing DJs & Hosts
Add your presenters with photos, bios and social links, and connect them to the shows they host.
Managing Your Schedule
Build your weekly program grid so listeners always know what's on — and set your station's timezone for an accurate on-air display.
Podcasts & Episodes
Publish podcast series and episodes on your radio website, import episodes from an RSS feed or Mixcloud, and embed audio from SoundCloud or Spotify.
Writing Blog Posts
Publish news and articles on your radio station website with a rich editor, images, tags and scheduled publishing.
Breaking News & News Ticker
Post timely news items that appear as a scrolling ticker and news feed on your radio website — and optionally import them from an RSS feed.
Promoting Events
List your station's gigs, meet-ups and live events with dates, venues, images and ticket links.
Music Charts
Publish a music chart on your radio website that listeners can vote on, with artwork and Spotify or SoundCloud embeds.
Adding Videos
Embed YouTube and Vimeo videos on your radio website and organize them into playlists or sections.
Audience & Community
Song Dedications & Requests
Let listeners send song dedications and requests, then review and approve them before they appear on your radio website.
Live Public Chat
Add a moderated live chat to your radio website so listeners can talk with you and each other during broadcasts.
Running Polls
Create interactive polls on your radio website to gather listener opinions, with live results and optional open-ended questions.
Listener Voice Messages
Let listeners record and send voice messages from your radio website — perfect for shout-outs, requests and feedback you can play on air.
Contact Form & Messages
Receive messages from your listeners through your radio website's contact form, read them in your dashboard and reply by email.
DJ Applications (Join Us)
Let aspiring presenters apply to join your station through a customizable form, and review applications in your dashboard.
Newsletter Subscribers
Collect email subscribers from your radio website, manage your list and export it for your email campaigns.
Monetization
Accepting Donations
Add donation buttons to your radio website so listeners can support your station via Stripe, PayPal, Ko-fi, Buy Me a Coffee and more.
Selling Merchandise
Showcase your station's merch — shirts, hats, stickers — with prices, images and links to your store.
Showcasing Sponsors
Display your station's sponsors and partners with logos and links to recognize their support.
Ads & Google AdSense
Run your own promotional banners with placements and scheduling, or earn from your traffic with Google AdSense.
Custom Domain & Settings
How to Connect Your Own Custom Domain
The complete, no-jargon, step-by-step guide to pointing your own web address (like www.mycoolradio.com) at your RadioSiteMaker station — with DNS settings for GoDaddy, Namecheap, Squarespace and Cloudflare.
Settings Overview
A tour of your RadioSiteMaker settings — station details, branding, stream, contact info, integrations and your custom domain.
Understanding Your Analytics
See how your radio website is performing — visits, traffic and listener activity — and connect Google Analytics for more detail.
Now-Playing & Embeds
How the now-playing display works on your radio website and how you can show your live track info elsewhere.
Account & Billing
Frequently asked questions
Do I need any technical skills to use RadioSiteMaker?
Is my website live straight away?
How do I get my live player working?
Can I use my own domain name?
Why isn't the current song title showing in the player?
How do I turn features on or off?
Do some features depend on my plan?
Can I sell merchandise or take donations?
How do my changes get published?
Is my site good for SEO?
How do I get help if I'm stuck?
See the full FAQ.
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